Car Spa Pro respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request a quote, book a service, or communicate with us.
Information We Collect
We may collect:Name, phone number, email address, and service addressVehicle information, including year, make, model, condition, and photosAppointment, quote, invoice, payment, and service-history informationMessages, calls, and other communications with our teamWebsite usage information, cookies, and analytics data
How We Use Your Information
We use your information to:Respond to inquiries and provide quotesSchedule and complete detailing servicesSend appointment confirmations, reminders, invoices, payment notifications, and service updatesCommunicate about requested services and customer supportSend promotions, discounts, and special offers only when you have opted inImprove our services, website, customer experience, and marketingSMS and Email Communications
With your consent, Car Spa Pro may send text messages and emails about appointments, quotes, service updates, payment notifications, promotions, and special offers.Message frequency varies. Message and data rates may apply.You can opt out of SMS messages at any time by replying STOP. For assistance, reply HELP. You can unsubscribe from promotional emails by using the unsubscribe link in the email.Consent to receive marketing messages is not a condition of purchase.
Sharing of Information
We do not sell or rent your personal information.We may share information only with trusted service providers that help us operate our business, such as booking systems, customer relationship management software, payment processors, email and SMS providers, website hosting, and analytics providers. These providers may use your information only as needed to provide their services to us.We may also disclose information where required by law, to protect our legal rights, or to prevent fraud or safety risks.
Payments
Payments may be processed through third-party payment providers. Car Spa Pro does not store full payment-card details on its own systems.Cookies and Website AnalyticsOur website may use cookies, tracking technologies, and analytics tools to understand website traffic, improve website performance, and measure advertising results. You can adjust your browser settings to refuse cookies, although some website features may not function properly.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no online system can be guaranteed completely secure.
Access, Updates, and Deletion Requests
You may request access to, correction of, or deletion of your personal information by contacting us. We may retain certain information where required for legal, accounting, operational, fraud-prevention, or record-keeping purposes.Third-Party LinksOur website may contain links to third-party websites. Car Spa Pro is not responsible for the privacy practices or content of those websites.Changes to This PolicyWe may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact Us
Car Spa Pro3627 15A Street SECalgary, Alberta T2G 3N5Phone: 825-462-9805
Email: moc.apsracgniliated%40ofniWebsite: detailingcarspa.com